LIVE VIDEO DEMO

Go 1-On-1 With Our Product Specialist

Go 1-on-1 with our product specialist with a one-way video call (don't worry, you'll see us but we can't see you) for a quick look at the Orbit Baby product line. See what makes us unique, ask questions, and learn all you need to help make your purchase.

It's quick, free and no obligation to buy.

Available:
Tuesday - Thursday: 8am-5pm PST.

Personal Product Demos

See our entire product line in action and ask away! We can answer any questions you have and offer tailored advice and product recommendations to suit your lifestyle.

START A ONE-WAY CALL

Book an Appointment

If you can't call us right now, or need a bit more time to gather your questions, book an in-depth one-on-one appointment with our product specialist.

BOOK AN APPPOINTMENT

Live Video Support FAQ


Our video demo service is a FREE service for customers who are looking for an introduction to the Orbit Baby brand and would like to explore our product line. See the product in action, ask questions and get the advice you need to help make your purchase.

If you already own our system and you have a question or need support, we'd love to assist you at hello@orbitbabyusa.com

No, we only use your microphone so we can talk to each other. It's a one way Video link from the store to you, you'll be able to see us but we can only hear you.

No, the service is completely anonymous. We only use your microphone so we can talk to each other. It's a one way Video link from the store to you, you'll be able to see us but we can only hear you. And the service completely free with no obligation to buy!

At the moment video support is limited to only when you see a green dot on the video chat icon at the bottom right of the webpage. If we're not available, it means we are on a call or it is outside of our operating hours. Check back or schedule an appointment with us!

We can take as little or as much time as you want. There is no time commitment. Want a quick 5min demo, no problem!

How Does It Work?

ONE

Look for our video chat button at the bottom right of our website. If we're not available, it means we are in a call or it's outside of our operating hours. Check back or book a video call with us here.

TWO

You can connect on your phone, tablet or computer. All you need to do is enable your microphone when prompted. Don't be shy, our video calls are one way, so you can see us but we can't see you.

ASK AWAY

Receive a personal product demo and answers to your questions from our experienced and friendly product specialist. It's the next best thing to shopping in a store!

Testimonials

This was so easy! I connected right away, it was quick and the person on the other end was so knowledgable.

Mila Z.

I couldn't see the stroller in person at but this was the next best thing! I got a full demo and Chrissie was so helpful.

Danielle J.

Go 1-On-1

Ready to Book a Demo?

Book a quick personal video demo with our product expert. They can answer any questions you have and offer tailored advice to help you find the right product and make the right purchase!

BOOK AN APPOINTMENT

Looking for customer service or have a question about a recent order you placed?

VISIT CUSTOMER SERVICE